A Beginners Guide To Telephones
IP Telephony and its Advantages.
When it comes to innovative ideas and technological advancement, development in communication technology comes first. Innovative ideas in communication that make our lives much easier are developed every day. With the growing demand for cost – effective and efficient communication channels, innovation is the only way to go. Communication is vital for business success and with inefficient communication channels, businesses could suffer massive losses.
IP Telephony is an example of the great technological strides that have been made in the communication field. Internet Protocol telephony refers to the technologies which use the Internet Protocol packet switched connections to send and receive voice, fax and other forms of information. This is the information that was traditionally relayed over the dedicated circuit – switched connections of the public switched telephone network (PSTN). IP telephony carries data and voice as packets of data on lines that are shared and has no tolls as associated with public switched telephone network. Unlike the traditional telephone service, the government does not regulate the usage of IP telephony. The way that businesses communicate with each other and their customers has been greatly revolutionized in terms of flexibility and affordability by the use of IP telephony. Reduced costs, security and increased productivity are some of the advantages that businesses get from using IP telephony.
The Hosted VoIP solution allows a business to access a myriad of IP based applications and devices for use in communication. Switching to IP telephony is not costly as there is no capital investment requirement and little is spent on infrastructure. Management and maintenance of VOIP hosted services is also very affordable compared to the traditional phone services. Both data and information are carried on a shared line in IP telephony. This means that the need to invest in communication infrastructure is reduced.
Security is another benefit that businesses get from using IP telephony. Secure routing and remote access can be done through the use of Virtual private networks even over the public network. This ensures that the communication is secure just like on a private network. IP telephony also gives the user access to advanced features. With IP telephony companies can cost – effectively access features like conferencing, incoming call management, and caller ID. Most of these features are provided by the traditional corporate PBX which was more expensive than the IP telephony. Such advanced features help small and medium enterprises to efficiently run their operations.
IP Telephone also greatly increases the productivity of a business. IP telephony supports several applications and devices which make it possible for the users to work more effectively and efficiently. Collaboration for productivity is made possible through communication over the IP telephony.